SHIPPING POLICY
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**Shipping Policy**
**Effective Date:** 6th January 2024
At House Of Cards FZE, we are committed to delivering your orders promptly and securely. Please review our shipping policy below for important details about our shipping procedures.
**1. Shipping Area**
- We ship within the UAE and internationally.
- Certain destinations may have restrictions or additional shipping requirements.
**2. Shipping Costs**
- Shipping costs are calculated at checkout based on the destination, package weight, and size.
- Free shipping may be available for specific promotions or orders over a certain value (details provided at checkout).
**3. Delivery Time**
- UAE Deliveries: 1–5 business days from the date of order confirmation.
- International Deliveries: 3–14 business days, depending on the destination and customs clearance.
- Delivery times are estimates and may vary due to unforeseen circumstances, such as weather, customs delays, or carrier issues.
**4. Order Processing Time**
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
**5. Tracking Your Order**
- Once your order is shipped, a tracking number will be provided via email.
- You can use the tracking number to monitor the progress of your shipment.
**6. Shipping Providers**
- We partner with reliable shipping carriers to ensure your order arrives safely. Carriers may vary depending on your location.
**7. Risk of Loss**
- Risk of loss or damage passes to the customer once the order is shipped.
- If your package is lost or damaged during transit, please contact us immediately at [sales@houseofcards.ae].
**8. Customs, Duties, and Taxes**
- For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their destination country.
- We recommend checking your country’s import policies before placing an order.
**9. Undeliverable Packages**
- If a package is returned to us due to an incorrect address or failed delivery attempts, the customer will be responsible for reshipping fees.
**10. Contact Information**
If you have any questions or concerns about our shipping policy, please contact us:
- Email: sales@houseofcards.ae
By placing an order with House Of Cards FZE, you acknowledge and agree to this shipping policy.
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