FAQ | House Of Cards

19. Can I pre-order upcoming releases?

Yes, we often list pre-orders for new and upcoming trading card releases. Availability is limited, so secure your items early.

18. What should I do if my order is delayed?

Please check your tracking information first. If the delay persists, contact us at sales@houseofcards.ae, and we’ll assist you.

17. Can I visit a physical store?

Currently, House Of Cards FZE operates as an online-only store. Stay tuned for updates as we explore future opportunities.

15. Is my personal information secure on your website?

Yes, we use industry-standard encryption to protect your personal and payment information. For more details, read our Privacy Policy.

10. Can I sell my cards through House Of Cards?

Soon we will be offering a consignment service. Stay tuned.

2. What types of trading cards do you sell?

We specialize in sports cards (e.g., soccer, basketball) and TCG cards (e.g., Pokémon, Yu-Gi-Oh!) and also offer limited-edition collectibles and graded cards.

14. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options available during checkout.

13. How do I know which cards to buy as an investment?

We recommend researching popular players, teams, and TCG sets. Our blog features tips and insights to help you make informed purchases.

5. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. Use this to monitor your shipment on the carrier’s website.

20. Do you offer box breaks?

We plan to introduce box breaks as part of our services in the near future. Stay connected for announcements!

8. Are all cards sold on your website authentic?

Yes, we guarantee the authenticity of all cards sold on our website. We source products directly from reputable suppliers and manufacturers.

4. Can I return an item if I’m not satisfied?

We accept returns for damaged or incorrect items within 7 days of receipt. Graded cards, opened packs, and final sale items are non-returnable. For more details, visit our Return Policy page.

12. Do you offer discounts or promotions?

Yes, we occasionally run promotions and discounts. Follow us on social media or sign up for our newsletter to stay informed.

3. Do you offer international shipping?

Yes, we ship both within the UAE and internationally. Shipping costs and delivery times vary based on your location and will be calculated at checkout.

9. Do you sell sealed products or packs?

Yes, we sell sealed packs, boxes, and cases of trading cards, perfect for collectors and box breakers.

6. Do you offer card grading services?

Yes, we provide card grading services in partnership with PSA. We assist in submitting your cards for professional grading to enhance their value and authenticity.

11. How can I contact customer support?

You can reach us via email at sales@houseofcards.ae. We aim to respond within 24 business hours.

16. Do you offer gift cards?

Yes, we offer digital gift cards that can be used to purchase any product on our website. They make the perfect gift for collectors!

7. What is the process for grading cards?

Submit your cards to us via our website or in person. We inspect and prepare your cards for submission to PSA. Graded cards are returned to you upon completion of the grading process. For detailed information, visit our Grading Services page.

1. What is House Of Cards?

House Of Cards FZE is the UAE’s premier online store for trading cards, offering a wide range of sports cards, TCG cards, collectibles, and grading services.